Game Vault 777 is a free-to-play social casino — no real-money gambling.
All play is for entertainment only.
Virtual Goods Are Final
Any in-app items or virtual currency you obtain in Game Vault 777 are strictly for entertainment. These items:
-
Have no real-world cash value
-
Cannot be exchanged for real money
-
Are non-refundable and non-transferable
-
Are considered final once delivered to your account
Technical or Delivery Issues
If you don’t receive an item you purchased, please contact our Support team with:
-
Your account username or email
-
The order receipt or transaction ID
-
A brief description of the issue
-
Screenshots (if available)
We review all requests and work to resolve them fairly and as quickly as possible.
Purchases via Third-Party Stores
If your purchase was made through Google Play, the Apple App Store, or any other third-party platform, their refund policies will apply.
You may need to submit your refund request directly through that store.
If you’re unsure where to start, our team is happy to guide you to the correct support links.